General Terms and Conditions (GTC) – The Mechanics

1. Scope of Application

These General Terms and Conditions apply to all orders for repairs, maintenance work, diagnostics, modifications, and any other services performed on vehicles.

2. Placement of Orders

Orders may be placed verbally or in writing.
The order includes the agreed services as well as any necessary ancillary work.

3. Prices and Estimates

Price quotations are generally non-binding unless expressly agreed as a fixed price.
A cost estimate represents a professional assessment and is generally non-binding.
If, during the course of the work, it becomes apparent that additional work or costs are required that significantly exceed the estimate, we will inform the customer accordingly.
If the customer cannot be reached, we are entitled to continue the work if this is in the customer's best interest and necessary for the proper completion of the order.
Additional costs arising from necessary supplementary work shall be borne by the customer.
A cost estimate may be subject to a fee if agreed in advance.

4. Completion and Acceptance

Work shall be completed to the best of our knowledge and ability.
The customer is obliged to collect the vehicle promptly after being notified of its completion.

5. Payment

Payment is due immediately upon collection of the vehicle without deduction.
Alternatively, payment may be made in advance by bank transfer, in which case the vehicle will only be released once payment has been received.
In the event of late payment, we reserve the right to charge default interest.

6. Retention of Title

Installed parts shall remain our property until full payment has been made.

7. Mechanic’s Lien

We are entitled to a statutory lien on the customer's vehicle for claims arising from the order.
We are entitled to retain possession of the vehicle until all outstanding claims have been settled in full.
If the customer defaults on payment, we are entitled to enforce the lien in accordance with applicable law.

8. Liability

We shall only be liable for damages in cases of intent or gross negligence.
In cases of ordinary negligence, we shall only be liable for breaches of essential contractual obligations (cardinal obligations).
Liability shall be limited to foreseeable damages typical for the contract.

9. Special Provisions for Modifications and Tuning

Vehicle modifications, performance enhancements, or custom adaptations may involve additional risks.
The customer is advised that:

• Vehicle handling characteristics may change.

• The vehicle's operating permit or road legality may be affected.

• Additional inspections, approvals, or registrations may be required.

Liability for consequential damages resulting from improper use or external influences is excluded.

10. Customer-Supplied Parts

Installation of customer-supplied parts shall only be carried out upon prior agreement.
We accept no warranty or liability regarding:

• Quality

• Fitment

• Functionality

The customer bears the risk for any damage caused by such parts.

11. Warranty

Statutory warranty rights shall apply.
Warranty coverage for used parts may be limited where legally permissible.

12. Right of Retention

We are entitled to retain possession of the vehicle until the invoice has been paid in full.

13. Storage Fees

If a vehicle is not collected within three business days after notification of completion, we are entitled to charge reasonable storage fees.

14. Test Drives

The customer agrees that any test drives or transfer drives necessary for diagnostic or repair purposes may be carried out.

15. Removed Parts

Removed parts will only be retained upon the customer's explicit request. Otherwise, they will be disposed of in an environmentally responsible manner.

16. Delays in Delivery or Completion

Delivery and completion dates are non-binding unless expressly confirmed in writing.
Delays caused by supplier issues or force majeure are beyond our control and responsibility.

17. Liability for Vehicles Left on Our Premises

We shall only be liable for vehicles parked on our premises in cases of intent or gross negligence.

18. Diagnostic Charges

Diagnostic and inspection services are chargeable, even if no subsequent repair is carried out.

19. Cancellation of Work

If an order is terminated prematurely by the customer, all services already performed and costs incurred shall be paid by the customer.

20. Jurisdiction

German law shall apply.
The place of jurisdiction, where legally permissible, shall be the registered office of our company.

21. Final Provisions

Should any provision of these General Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.

Version: 03/2026